Planned Parenthood Southeastern Pennsylvania

Community Outreach Fellow


Project Goal: Through partnership-building with community organizations, schools, and health care facilities, and working to expand essential referral relationships, the Community Outreach Fellow will maximize outreach opportunities to expand our reach in underserved patient populations, including those who are newly-eligible for health coverage under the ACA, as well as those who are not eligible for this coverage. The fellow will oversee and train volunteers and help to improve and expand our community-outreach program to reach more of the community.


Agency Information


Agency Mission
PPSP believes that every child should be a wanted child.  Then women and men can achieve the self-determination that makes families and societies strong.  It is therefore PPSP’s mission to protect and enhance reproductive freedom, to increase access to reproductive health services and information, and to promote sexual health.

Address  1144 Locust Street
Philadelphia, PA

Total number of Agency Staff Members  210

Agency Budget   $18,896,779


Job Description

The fellow’s duties and responsibilities:

  • Maintain a streamlined volunteer recruitment system for outreach activities;
  • Oversee and train volunteers and help to improve and expand our community outreach program;
  • Increase and foster partnership-building strategies with community organizations; schools, and health care facilities, and work to expand essential referral relationships;
  • Act as a primary point person for community outreach events in Upper Darby and West Philadelphia;
  • Oversee informational tables at high-impact events;
  • Coordinate scheduling for outreach events for PPSP staff/volunteers;
  • Track metrics for education and outreach activities for reporting purposes; and
  • Provide educational presentations for community outreach partners’ clients

Skills/qualifications a fellow should have to succeed in the position:    

  • Understanding of and strong personal commitment to reproductive rights and the mission of Planned Parenthood
  • Analytical and creative thinking skills
  • Excellent communication and interpersonal skills
  • Excellent follow-up and documentation skills
  • Self-motivated achiever and independent work-style
  • Strong organizational and time management skills
  • Proficient computer skills: knowledgeable in Excel, Word and PowerPoint
  • Ability to accommodate a flexible schedule


Community Need

Specific community need that the Philly Fellow will address:
Planned Parenthood Southeastern Pennsylvania (PPSP) sees a continuing need for expanding access to reproductive health services, increasing sexual and reproductive health education, and increasing education about the Affordable Care Act (ACA) for our primary target group – low-income, uninsured women ages 18-34 living in Upper Darby and West Philadelphia.

  • During fiscal year 2015 (July 1, 2014 – June 30, 2015), 50% (a 4% increase from fiscal year 2014) of Upper Darby Health Center patients came from Upper Darby (24%) and West Philadelphia (24% – 8% increase).
  • 14.1% of Upper Darby residents live below the federal poverty level and 36% of residents from the West Philadelphia communities served by PPSP’s Upper Darby Health Center live below the federal poverty level.
  • In the fiscal year 2014, 25% of female patients between the ages of 18 and 34 who visited the Upper Darby Health Center were uninsured (22% decrease from fiscal year 2014).
  • From fiscal year 2014 to 2015 PPSP saw a 0.5% increase in commercial health insurance usage at the Upper Darby Health Center.
  • The mean patient age was 27 years.


How the agency addresses this need, and how the new capacity created by this fellow will help alleviate the problem:
Over the next year PPSP will continue to help residents in Upper Darby and West Philadelphia access the benefits provided by the ACA. PPSP’s ACA outreach and education efforts have informed community members and partners about the law and by providing guidance and information to those eligible for health insurance. The Community Outreach Fellow will play a key role in connecting currently-uninsured and insured low-income patients to reproductive health care services at PPSP. These efforts include: organizing tabling events, phone banking, reproductive health presentations, and overseeing volunteers to expand community outreach and increase our network of community contacts.


The organization’s experience operating anti-poverty programming of this nature:
Planned Parenthood is committed to providing reproductive health care regardless of a person’s ability to pay or insurance status. Low-income women, men, and teens can access reproductive health care at a sliding-scale price based on their income and household size. PPSP maintains that increasing access to health information, providing expert, quality health care and promoting reproductive freedom is a key component to reducing poverty and improving health outcomes.


Fellowship Logistics


Fellow orientation plan:
The fellow will receive a two-day orientation and participate in PPSP’s all-staff “Welcome Day,” the annual all-staff appreciation day, as well as a Marketing Department orientation. The staff orientation will focus on Planned Parenthood Federation of America and PPSP-mandated trainings to protect staff and patients including: Privacy and HIPAA Regulations, Safety and Security, Mandatory Reporting and Managing Suspicious Encounters. The Marketing Department orientation will familiarize the fellow with Planned Parenthood culture and values through various trainings such as: Branding, the ACA and outreach basics. Additionally the fellow will be responsible for setting up meetings with key staff during their first month to learn about PPSP’s different business units.


Name and title of the fellow’s immediate supervisor:
Madeline Hoch, Marketing Manager


Plans for supervision of the fellow:
The fellow will have weekly check-in meetings with their supervisor. They will receive coaching and feedback insuring that the fellow’s skills are correctly matched with their interests, to the degree that they fulfill the terms of the Project Plan.  The fellow will receive a 3-month initial review and a full year’s review at the end of their fellowship. The fellow will also meet quarterly with their supervisor to review goals and participate in writing the report due to Philly Fellows.


Will fellow be working at the same address listed above?
No (please list alternate work site below)  The fellow will primarily work from the Upper Darby Health Center: 7200 Chestnut Street, Suite 102, Upper Darby, PA 19082


Will the fellow have their own…             

Office?  Fellow will share  Desk?  Fellow will have their own           Computer?  Fellow will have their own


The approximate percentage of time the fellow will work…

Independently  40  

As a team member in a group setting  25

As a team leader in a group setting  35


Will the fellow be expected to travel as part of the position?  Yes

If so, how often and where?   The fellow will be required to travel in Upper Darby, West Philadelphia, and Center City Philadelphia on a weekly basis.


Will the fellow need the following to carry out the position…

A driver’s license?  No

Their own car?   No